FAQs

General FAQs
We provide a wide range of products suitable for both dropshipping and wholesale, ensuring quality and competitive pricing.
We accept multiple payment options, including credit/debit cards, bank transfers, and other secure online payment methods.
You can sign up by visiting our website and completing the registration process. A business verification may be required for wholesale access.
Yes, we ship internationally. Shipping costs and delivery times vary based on location.
Once your order is dispatched, you’ll receive a tracking number via email to monitor the delivery status.
Shipping fees depend on order size, destination, and shipping method. Free shipping may be available for bulk orders within the UK.
Delivery times vary based on the destination and shipping method chosen at checkout. Estimated delivery times will be provided upon order confirmation.
If a delivery attempt fails, the courier may leave a notice with rescheduling instructions or hold your package at a local facility.
Our Customer Support team is available to assist you. Contact us at Help@tiktokdistributors.co.uk and we’ll be happy to help with any inquiries.
Dropshipping FAQs
Yes, we offer a dropshipping service, allowing you to sell our products without holding inventory.
Most of our inventory is available for dropshipping, but certain items may have restrictions. Contact us for details.
Yes, we allow single-item dropshipping with no minimum order requirements.
Yes, we can ship directly to Amazon FBA and other fulfillment centers. However, you are responsible for meeting platform requirements.
Is there a minimum order requirement for dropshipping?
No, our dropshipping orders are shipped without any branding, invoices, or promotional materials.
You can place orders directly through our website. Automated order processing is available for bulk dropshippers.
Once an order is processed, it cannot be canceled or changed. Please double-check order details before confirming.
Returns are only accepted for defective or incorrect items. Contact support within 7 days of delivery to report an issue.
Report damages or discrepancies within 7 days, and we will arrange a replacement or refund according to our policy.
Wholesale FAQs
Yes, we supply bulk quantities at competitive wholesale rates.
Yes, we offer volume-based discounts for bulk purchases. Contact us for custom pricing.
The minimum order requirement varies based on the product category. Details are available on our website.
Yes, collection is available for wholesale orders by appointment. Contact us to arrange a pickup.
Once an order is processed, modifications are not possible. We recommend reviewing your order carefully before checkout.
If you need to amend your delivery details, contact customer support immediately. Changes may not be possible after dispatch.
VAT charges depend on your business location and tax registration status. Please check with your local tax authorities.
Returns are only accepted for defective or incorrectly shipped items. All claims must be submitted within 7 days of receipt.
If you receive damaged or missing items, please contact us within 7 days of delivery. Email us at help@tiktokdistributors.co.uk with your order number, a description of the issue, and clear photos as proof. Our team will investigate and arrange either a replacement, refund, or store credit.
Yes, our invoices can be used for verification on Amazon and other marketplaces. However, approval depends on the marketplace’s criteria.